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How can we help?

Submit a support ticket and our team will get back to you. For urgent issues, WhatsApp is the fastest way to reach us.

Response within 24 hours Confirmation email sent instantly WhatsApp for urgent issues
Other ways to reach us

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WhatsApp gets the fastest response — usually within a few hours.

WhatsApp Fastest

+254 118 193 750

Phone

+254 118 193 750

Email

support@clinplacer.com

Typical response times

WhatsApp ~2 hours
Phone Immediate
Support ticket < 24 hours
Email < 24 hours

For faster resolution

  • Include your institution name and role
  • Describe the exact steps that led to the issue
  • Attach a screenshot if the issue is visual
  • Set High priority only for platform-down issues

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